Run your store with confidence.
Friendly, plain-English guides for everything your Point of Sale can do — selling at the counter, managing stock and customers, reading reports and setting things up. No technical background needed.
What's changed since your last update
The headlines of this release, each linking to its full guide.
Store credit
Turn customer overpayments into reusable credit, then apply all or part of that balance at a future checkout.
Batch-wise pricing
Keep a separate cost, selling price and MRP for each batch, with safe fallback prices for existing stock.
Batch-aware inventory
Carry batch prices through receiving, adjustments and transfers, then review each lot in Available Stock and exports.
WhatsApp sharing
Share receipts, quotations, credit notes, statements and payment vouchers through Click-to-Chat or Meta Cloud API.
Custom payment methods
Add offline tender types such as Mobile Money and require the cashier to record the customer's transaction reference.
Shorter navigation
Scan a cleaner sidebar while keeping every permitted destination available through grouped setup menus and Ctrl+K.
Also improved in this release: accounting for overpayments, supplier advances and delayed posting, safer batch selection and stock validation, clearer customer statements, stronger product-code and number-format validation, and safer spreadsheet exports.
Start hereNew to POS? Three steps to your first sale
If you only read three pages, read these. They cover the everyday basics.
Set up your store
Log in, enter your company details and currency, and add a few products to sell.
Getting started 2Ring up a sale
Scan items into the basket, take cash or card, give change and print the receipt.
The POS screen 3See how you're doing
Your dashboard shows today's sales and key numbers the moment you log in.
Dashboard tourEverything POS can do
Pick an area — each card opens a friendly, illustrated, step-by-step guide.
Sell at the counter
Scan items, take cash, card or QR, split payments, give change, refunds and offline selling.
Products & catalog
Add items, prices and barcodes; organise by category, brand and unit; print labels.
Inventory & stock
Track stock levels, low-stock alerts, batches & expiry, shelf locations, counts, adjustments and transfers.
Customers & credit
Save customers, allow credit, track who owes you and collect payments later.
Loyalty points
Reward your regulars: points earn themselves on every sale and spend as money off at the till.
Purchasing & suppliers
Buy stock, receive it into inventory, handle returns and pay your suppliers.
Reports & tax
Sales summaries, best-sellers, money owed to you, and tax set-up — all exportable.
Shifts & cash
Open and close shifts, count the drawer, and reconcile cash with X & Z reports.
Accounting
Books kept automatically: chart of accounts, opening balances, journal, and P&L / Balance Sheet reports.
Settings & admin
Company details, staff & roles, stores, hardware, languages, backups and updates.
Selling offline
Keep selling when the internet drops — sales queue safely and sync automatically.
Self-ordering kiosk
Let customers browse, scan and order themselves — paying at the kiosk or at your counter.
Every page follows the same simple shape
| Section | What it gives you |
|---|---|
| Overview | A one-paragraph, jargon-free explanation of what the feature is. |
| Why it's useful | The real-world problem it solves for your shop. |
| Step by step | Numbered instructions you can follow click-by-click. |
| Tips & best practices | Small habits that save time and prevent mistakes. |
| Notes & warnings | Things to watch out for before they bite you. |
Stuck on something?
Quick answers, fixes for common problems, and a dictionary of every term used in this guide.
FAQ
Short answers to the questions shop owners ask most.
Troubleshooting
"It's not working?" — calm, step-by-step fixes.
Glossary
Plain-English meaning of every term in one place.
Press Ctrl + K (or just /) anywhere in this guide to jump straight to any feature.